Missing Products In Your Catalogue.

Step-by-Step Tutorial: How to Use Product Filters in the System

Overview

This guide will walk you through how to properly use product filters in the system. Product filters help manage which catalogs and brands appear in your product listings. Understanding how these filters work will prevent common mistakes and ensure your catalog is displayed correctly.

1. Understanding Default Settings

• When you sign up for the software, every product from every catalog is turned on by default.
• If you check a catalog or product, you are actually turning it off.
• This design choice may seem counterintuitive, but it is important to remember that checking a box means removing that item from your listing.

2. Turning Off Specific Catalogs

1. Go to the Product Filters section.
2. Find the list of catalogs available.
3. Check the box next to catalogs you want to turn off.
4. Example: If you do not use SanMar and Alpha Broer, check their boxes.
5. Click Save to apply the changes.
6. Your product page will no longer show products from the unchecked catalogs.

3. Avoid Using Certain Filter Tabs (MISSING PRODUCTS

Some filter tabs may cause unexpected issues if used incorrectly. It is recommended that you do not use the following tabs to filter products:

• Categories
• Styles
• Colors
• Fits
• Groups

Why?

• Some products are categorized under multiple types. For example, a Gildan 5000 T-shirt might also be classified as a Dress Shirt. If you filter out Dress Shirts, you might accidentally remove Gildan 5000 from your listings.

4. Filtering by Brand

If you want to remove entire brands from a catalog, follow these steps:

1. Go to the Brands tab in Product Filters.
2. Select the catalog you want to edit.
3. Check the boxes next to the brands you wish to remove.
4. Click Save to confirm your changes.

Example:

• If you want to limit your catalog to only your top 10 brands, check all other brands to turn them off.
• If you do not use SanMar, you can turn off the entire catalog instead of filtering individual brands.

5. Troubleshooting Missing Products

If a product is missing from your catalog, check these common issues:

1. Ensure you haven’t accidentally checked a category, style, color, fit, or group filter.
2. Verify that the brand of the missing product has not been turned off.
3. Remember: Everything is ON by default. Checking a box removes the item.

6. Managing Individual Products & Best Sellers

If you want to:

• Turn off individual products
• Assign bestseller status to products

Follow these steps:

1. Go to SNS Listing in the system.
2. Look for the tutorial on turning off individual items.
3. Follow the instructions to customize your product listing.

Conclusion

By understanding how product filters work and following these steps, you can effectively manage your catalog and prevent accidental removals. If you need further guidance, refer to the tutorials available in the system under SNS Listing.